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Terms of Service

Last updated: May 21, 2026

These Terms of Service ("Terms") govern your access to and use of the Inner Battery application (the "App"), available at innerbattery.com.

Operator:
Inner Battery s.r.o.
Company ID (IČO): 24526746
Registered office: Nové sady 988/2, Staré Brno, 602 00 Brno, Czech Republic
Contact: info@innerbattery.com

The cost of using remote communication (internet connection) does not differ from the basic rate charged by your service provider.

By accessing or using the App, you agree to these Terms.

1. Definitions

For the purposes of these Terms:

2. Formation of Contract

A contract for the provision of digital content is formed between the User and the Operator upon use of the App.

In the case of paid features, the contract is concluded at the moment the payment is successfully confirmed by the payment processor (Paddle).

3. Description of Service

Inner Battery is a progressive web application (PWA) that enables users to:

The App is provided as an online digital service.

The Operator reserves the right to modify, suspend, or discontinue any part of the App at any time without liability.

4. Registration and Account

The Operator reserves the right to suspend or terminate accounts violating these Terms.

Anonymous senders. The App allows messages to be sent via a shared link (e.g., /send/[token]) without registration. Anonymous senders accept these Terms and the Privacy Policy at the moment they send a message via such a link. Anonymous senders are technically rate-limited (message count, device hash) and are subject to §5 Acceptable Use, including the Operator's right to moderate and block.

5. Acceptable Use

Users agree:

The Operator may moderate, remove content, or suspend accounts at its discretion. Suspension or termination of an account does not entitle the User to any compensation, including any refund of paid subscription fees.

The App allows Users to report inappropriate content from other Users (the "ban author" feature). For abuse moderation purposes, an audit record of each report is retained (including the content of the reported message) for a maximum of 90 days. Details are in our Privacy Policy, "Safety and abuse moderation" section. Users with repeated patterns of unjustified reports, or who receive repeated bans from different users, may be reviewed and restricted in case of rule violations.

Reporting illegal content (DSA Art. 16): If you encounter content in the App that you believe is illegal (copyright infringement, CSAM, hate speech, etc.), contact us at info@innerbattery.com with the subject "DSA report" and provide the message identifier + reason (with reference to the applicable legal provision). We will evaluate the report within 72 hours and, if confirmed, will immediately remove the content and block the author. We will inform you of the outcome.

6. User-Generated Content and License

Users are solely responsible for content they submit.

By submitting content, Users grant the Operator a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, and process such content solely for the purpose of operating and improving the App.

The Operator does not claim ownership of user content.

7. Paid Services

7.1 Gift Batteries

Users may purchase a gift battery activating Diamond Role for a fixed period of 365 days. The service does not automatically renew. The contract for digital content is concluded for a fixed term corresponding to the activated license duration (365 days).

7.2 Merchant of Record

Payments are processed by Paddle.com Market Limited acting as Merchant of Record. By completing a purchase, you agree that:

7.3 Delivery

Digital access is provided immediately upon successful payment. Gift tokens must be redeemed within 90 days of purchase.

7.4 Prices

All prices include VAT where applicable. The final price is displayed before payment confirmation.

8. Right of Withdrawal (Digital Content)

By completing a purchase, you expressly consent that the performance of the contract (activation of premium features) will begin immediately upon successful processing of the payment by the payment service provider (Paddle.com), before the expiration of any withdrawal period.

You acknowledge that, in accordance with § 1837(l) of Czech Act No. 89/2012 Coll. (Civil Code), you have no statutory right of withdrawal under such circumstances.

Refund rights are governed by the separate Refund Policy.

9. Operator's Limitation of Liability

The App is provided in its current form without warranty of uninterrupted availability.

The App is not a health or psychological service. Inner Battery is a product for everyday wellbeing and sharing joy, not a healthcare service, therapy, or any form of psychological or crisis support. It does not provide medical, psychological, or therapeutic advice and is not a substitute for professional mental health care. If you need support, please reach out to a qualified professional.

10. Intellectual Property

All App content (design, code, text, graphics) is protected by copyright law (Czech Act No. 121/2000 Coll. and equivalent international conventions). The Operator holds the economic rights to this content.

Users are granted a limited, non-exclusive, non-transferable license to use the App for personal purposes only. No rights are granted to copy, distribute, modify, or commercially exploit the App.

11. Privacy

Personal data processing is governed by the separate Privacy Policy.

12. Termination and Data Deletion

13. Governing Law and Consumer Rights

These Terms are governed by the laws of the Czech Republic.

Czech courts have jurisdiction over disputes arising under these Terms, unless directly applicable EU law or mandatory consumer protection rules of the consumer's country of residence provide otherwise (in particular Regulation (EU) No 1215/2012, Brussels I bis).

If you are a consumer residing outside the Czech Republic, you may benefit from mandatory provisions of your country of residence.

Nothing in these Terms limits any mandatory consumer protection rights applicable to you.

Global consumers. The App is available worldwide. Consumers from jurisdictions outside the EU may have additional mandatory rights under their local law (e.g., CCPA/CPRA in California, PIPA in Korea, PIPL in China, APPI in Japan, LGPD in Brazil, PIPEDA in Canada, Privacy Act in Australia). These mandatory rights are not limited by these Terms. See the Privacy Policy, section "International users", for details.

Language of communication. Communication with the Operator (including complaints, GDPR requests, and other notifications) may be conducted in Czech or English. The Operator accepts submissions in either language at info@innerbattery.com. The application interface is localized into multiple languages (Czech, English, Slovak, Japanese, Chinese, Korean, and others), but binding contractual communication must be in Czech or English.

Language of the contract. These Terms are issued in Czech and English versions. The Czech version is the legally binding version. The English version is provided as a convenience translation; in case of any discrepancy, the Czech version prevails, unless mandatory consumer protection law of the consumer's country of residence requires otherwise.

Interface language versions. The App's user interface is offered in multiple languages. Only the Czech and English versions are authoritative and verified by the Operator. Other language versions are produced using machine translation and may contain inaccuracies or errors; the Operator does not warrant their correctness or completeness. In case of any ambiguity or discrepancy, the Czech (or English) version prevails.

14. Changes to Terms

The Operator may modify these Terms.

Material changes will be communicated via in-app notification. Continued use of the App after publication constitutes acceptance of the updated Terms.

15. Final Provisions

15.1 Force Majeure

The Operator shall not be liable for any failure or delay in performance of obligations under these Terms resulting from events of force majeure, including but not limited to: internet outages, cloud infrastructure provider outages (Google Cloud, Firebase), cyberattacks, war, terrorist acts, natural disasters, pandemics, government actions, strikes, and other events beyond the reasonable control of the Operator.

15.2 Severability

If any provision of these Terms is or becomes invalid or unenforceable, this shall not affect the validity and enforceability of the remaining provisions. The invalid or unenforceable provision shall be replaced by a provision that most closely matches the economic intent of the original provision.

15.3 Entire Agreement

These Terms (together with the Privacy Policy and Refund Policy) constitute the entire agreement between the User and the Operator regarding the use of the App and supersede all prior agreements, representations, or communications (written or oral) on the same subject matter.

15.4 No Waiver

The Operator's failure to enforce any right under these Terms in any given case shall not constitute a waiver of that right or of the right to enforce it in the future.

15.5 Assignment

The User may not assign their rights and obligations under these Terms to any third party without the prior written consent of the Operator. The Operator may assign its rights and obligations under these Terms to a third party in connection with a sale, merger, or other corporate restructuring, with prior notice to the User.

15.6 Survival

Provisions of these Terms that by their nature should survive termination (in particular §9 Operator's Limitation of Liability, §10 Intellectual Property, §11 Privacy, §13 Governing Law, and this §15) shall remain in effect after termination of the contract.